Reputation Management Snapshot
Snapshot OverviewThis snapshot helps you proactively manage your online reputation by collecting reviews, responding to negative feedback, and automating the entire process. Whether by funnel, survey, email, or SMS, it ensures you get more 5-star reviews — and stay in control of your brand’s image.
Why is Reputation Management Free?
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What It Does
Requests reviews through SMS or email
Filters negative feedback for internal follow-up
Sends satisfied customers to your Google review link
Tracks clicks, ratings, and feedback using workflows
Key Features
Google Review Funnel & Survey Options
- Two ways to collect feedback:
- Custom funnel with smart redirects
- Embedded survey for flexible delivery
- Funnel redirects <3-star ratings to internal feedback
- 5-star ratings get routed to your Google Review URL
Email and SMS Templates
- Prebuilt Google Review email and SMS ready to send
- Automatically pulls in logo, company name, and links via custom values
- Trigger links track engagement for follow-up
Review Workflows
- SMS Review Request: Asks for a score 1–5
- 1–4: internal alert and request for feedback
- 5: direct to Google review link
- Email Review Flow: Sends follow-up via customizable email
- Click & Review Tracking: Trigger follow-up tasks based on actions
Integration with Google My Business
- Connects to your Google Business account
- Pulls in your unique review link automatically
- Syncs with your GoHighLevel automations
Why It Matters
Online reviews influence buying decisions. This snapshot automates the process of collecting and responding to reviews — while protecting your brand from negative exposure.
Perfect For
Local businesses looking to build social proof
Agencies managing multiple client reputations
Teams that want to automate review collection and alerts
How to Get Reputation Management for Free
SIGN UP NOWSign Up for Free
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Get Set Up
During the trial period, take the time to set up everything you need before your first payment is due to HighLevel.
Receive the Snapshot
When you sign up for HighLevel we provide you with our snapshot for free to help you get started.